This course provides an overview of SAS Real-Time Decision Manager 6.6 and prepares you to construct inbound marketing decisions using the solution.
Learn How To
Navigate the SAS Real-Time Decision Manager interface. Create campaigns and diagrams using SAS Real-Time Decision Manager. Create treatments. Arbitrate treatments. Create history campaigns. Test and validate campaigns. Mark campaigns for deployment.Who Should Attend
Anyone responsible for designing, implementing, and testing marketing campaigns using SAS Real-Time Decision Manager
Prerequisites
There are no formal prerequisites for this course. Before attending this course, you should have basic skills using a web browser and software based on the Windows environment, and be familiar with business issues and processes for interactive marketing campaigns.
SAS Products Covered
SAS Customer Intelligence Tools;SAS Real-Time Decision Manager
Course Outline
Introduction to SAS Real-Time Decision Manager
Creating and implementing campaigns. Working in SAS Customer Intelligence Studio. Inbound campaign basics.Campaign Fundamentals and Basic NodesBeginning a campaign with the Start and Reply nodes. The Process and Business Rules node. Adding Filter and Branch nodes. Assigning treatments. Assigning reply variable values. Advanced Nodes Calculated variables and the Assignment node. Adding a Cross Table node. Working with the Subdiagram node. Creating TreatmentsCreating treatments. Specifying inbound contact rules. Creating and using dynamic treatment custom details. Updating treatments.Treatment Eligibility and ArbitrationAssigning treatment eligibility. Arbitrating treatments by sorting. Arbitrating treatments using self-learner processes.Decision Treatment Campaigns and Campaign SetsOverview of decision campaigns, decision treatment campaigns, and decision treatment campaign sets. Creating and using decision treatment campaign sets.Finalizing a Campaign Validating a campaign and running test cases. Documenting and marking for deployment. History CampaignsIntroduction to the common data model. Capturing campaign history data. 
